Live & Operating in Pin 242221 (Jalalabad, UP)•Exclusive City Master Franchise applications open across Tier-2/3 India.
User Privacy & Data Control
Account Deletion Request
Last Updated: October 2026 • Compliant with Google Play Store User Data Policy
Delete Your Karto Account
At Karto, we respect your privacy and your right to control your personal information. If you no longer wish to use Karto, you may request the permanent deletion of your account and associated personal data at any time.
How to Request Account Deletion
Send an email from your registered email address or send a message via WhatsApp with your registered mobile number to either of the following contact channels:
Include The Following Information
- Full Name registered on Karto
- Registered Mobile Number (mandatory for account verification)
- Registered Email Address (if linked)
- User Role (Customer, Merchant Vendor, or Delivery Rider)
- Reason for deletion (Optional, helps us improve)
What Data Will Be Deleted?
- Account profile & login credentials
- Saved delivery addresses
- Profile photographs
- Device notification tokens
- Merchant/Rider operational profile
What May Be Retained Legally?
- Historical transaction and order records
- Tax invoices and bank settlement logs
- Data mandated by financial compliance regulations
Processing Time
Upon receiving your request and verifying your registered mobile number, account deletion is finalized within 7 business days.